The concept of a 9 to 5 job has been a dominant narrative in society but it’s been dying for a while now and COVID-19 is finally going to kill it off. If your company wasn’t already some way down the path towards more flexible working, the past few months will no doubt have been a period of serious adjustment.

If you’re genuinely interested in making your company a better place to work, then adopting an employee experience approach necessitates a profound culture change in HR teams.

Is your team so busy getting work out the door that the very idea of finding time to stop and look back seems crazy? It’s more important that you press on and get the work done – right? Not so fast… If you want to improve the way your team works together, you should start with improving your retrospectives.

Download a copy of our Company Narrative Canvas and start to create your own company story.

Employee experience is a concept for making sense of what people see, hear, feel and do at work by recognising that people construe their working lives as a journey, not as a series of disconnected events.

You can’t create a great employee experience in one hit. Even if you’ve identified where you want to begin, it’s very hard to predict how your people will respond to new interventions. Instead of trying to design the ‘perfect’ employee experience, our suggestion is to take an iterative, data led approach that responds to user (employee) behaviour over time.